Social

Employees, Tenants, Investors and Our Surrounding Community

Our Employees

Our people are a critical part of our community and drive our success. Who we are is what we do. ESRT fosters a diverse workplace where employees are empowered through training and development programs to deliver our corporate values to our community at large. How we engage within our community and bring people together defines us a company. We take the responsibility of corporate citizenship seriously and encourage the same of our employees.Our people are a critical part of our community and drive our success. Who we are is what we do. ESRT fosters a diverse workplace where employees are empowered through training and development programs to deliver our corporate values to our community at large. How we engage within our community and bring people together defines us a company. We take the responsibility of corporate citizenship seriously and encourage the same of our employees.

Our Tenants

ESRT is not about buildings, it is about service. Our tenants are our customers and key partners. Thus, we aim to consistently maximize and improve the quality of their experience. From the outset, tenants enjoy our fully amenitized, modernized assets situated in central locations with easy access to mass-transit.ESRT is not about buildings, it is about service. Our tenants are our customers and key partners. Thus, we aim to consistently maximize and improve the quality of their experience. From the outset, tenants enjoy our fully amenitized, modernized assets situated in central locations with easy access to mass-transit.

Examples of amenities found at many of our properties include:

  • Bike rooms;
  • In-building dining options (e.g. Shake Shack, State Grill and Bar, Starbucks);
  • Tenant only conference centers;
  • In-building retailers (e.g. Target, HSBC, Duane Reade); and
  • Tenant only fitness centers at the Empire State Building and most suburban office properties.

In addition, we have recently launched our ESRT Turnkey Suites program which provides cost effective, pre-built solutions for tenants such as moving consultants, IT support and furnished pre-built suites w/ ergonomic desks.

We engage with and solicit feedback from our tenants annually through our tenant satisfaction survey to ensure we are meeting or exceeding their expectations. Tenant engagement is critical to our overall success and more specifically to our sustainability work. We partner with our tenants on all construction and renovation projects to prioritize energy optimization thereby reducing our tenants’ bottom lines and reducing our buildings’ energy usage and consumption. To evidence our commitment, our leases incorporate green leasing provisions which include our High Performance Design and Construction Guidelines throughout our portfolio. Our Director of Energy and Sustainability hosts educational town halls to educate our tenants and is available to meet 1:1 with tenants upon request. We also emphasize and promote sustainability education through Captivate displays in our elevators.

Our Investors

Investor engagement is essential to our success.

Our senior management team engages with our stockholders throughout the year in a variety of forums with a more recent emphasis on 1:1 engagement. Some direct results of our investor engagement include increased disclosures in key ESG areas of energy, water, waste, emissions & indoor environmental quality and enhanced communications on our social initiatives.

Our Community

We are present and actively engaged within our communities. In addition to our charitable donations, we believe in developing a strong relationship with our surrounding communities.

Governance

Our goal is to enhance continually our governance practices, ensure they meet with best-in-class practices for our industry and maintain transparent communications to our stockholders.